Back to all articles
productivity tips

SME Enablement Playbook

Heidi Kirby
Founder and L&D Consultant @ Useful Staff

Together with Heidi Kirby we developed a playbook that shows how to co-create content with subject matter experts while staying in control of outcomes.

Inside, you’ll find:

✔️  What SME co-creation really is — and why it doesn’t mean losing control
✔️  Common concerns — and how to shift your role without sacrificing quality
✔️  A repeatable process — intake forms, scoping calls, content workflows that scale
✔️  Decision-making guidance — when to hand off, when to own, and how to know the difference
✔️  What to measure — to prove value, improve efficiency, and drive learner impact
✔️  Tips for launch — how to QA, standardize, and maintain consistency across SME-created content

It’s based on what works inside real orgs, under real pressure. Built for enterprise L&D and Customer Education teams.

If your goal is to keep learning high-quality, fast-moving, and aligned with the business — this is for you.

Read it. Try it. Change how you build.

Download our SME Enablement Playbook

To download the Playbook, please submit the form below.


    Download