Back to all articles Back to all articles Share productivity tips 27 Jun 2025 SME Enablement Playbook Heidi Kirby Founder and L&D Consultant @ Useful Staff Together with Heidi Kirby we developed a playbook that shows how to co-create content with subject matter experts while staying in control of outcomes. Inside, you’ll find: ✔️ What SME co-creation really is — and why it doesn’t mean losing control ✔️ Common concerns — and how to shift your role without sacrificing quality ✔️ A repeatable process — intake forms, scoping calls, content workflows that scale ✔️ Decision-making guidance — when to hand off, when to own, and how to know the difference ✔️ What to measure — to prove value, improve efficiency, and drive learner impact ✔️ Tips for launch — how to QA, standardize, and maintain consistency across SME-created content It’s based on what works inside real orgs, under real pressure. Built for enterprise L&D and Customer Education teams. If your goal is to keep learning high-quality, fast-moving, and aligned with the business — this is for you. Read it. Try it. Change how you build. Share