New: Parta.io & Fin Integration
Fin can now pull directly from your Academy layer alongside your help center and docs.
Why it matters:
1. Deeper context, better answers
Your academy holds what standard docs and help centers don’t: end-to-end workflows, role-based guidance, and the methodology behind using your product well. Now your Customer Agent can synthesize all of it.
2. Education inside the conversation
The right lesson delivered at the exact moment of need, without forcing users to leave their workflow to browse a catalog.
3. Built for gated & ungated academies
Connect public academies or private customer portals seamlessly. Fin respects your existing permissions, so users only search and see what they have access to.
The principle is simple: education needs to live wherever your users already are.
First, we brought Parta.io lessons into in-app guides via Pendo & Amplitude. Now, we’re bringing them directly into conversational AI.
One education layer. Every surface:
- Your academy
- In-app guides
- Your Customer Agent
See how it works in the video below.
