Customer education

Scale your Customer Education

Create new learning experiences, maintain 100% on-brand consistency, collaborate like in Figma, streamline media / content updates, fast-track translation, and more — all powered by Parta.io.

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Parta.io lets us accomplish an on-brand, seamless learning experience while reducing the time and overhead needed for updates. This collaboration truly feels like we are working as one extended team, shaping features that matter for #CustomerEducation.

Adam Avramescu and Roberto Aiello, October 2024
Your gains with Parta.io
  • Engage your users with unique designs

    Create custom learning experiences using a no-code editor, and deliver them perfectly aligned with your corporate branding.

  • Workflows that scale with your product

    Effortlessly handle content updates, rebranding, localization, and reviews with the powerful architecture designed to streamline even the most tedious workflows.

  • Update your content in sync with your product

    Accelerate content development and updates with the power of collaboration, standardization, and smart integrations.

Design unique elearning experiences

Flexibility to create new learning experiences and keep them perfectly on-brand

Problem

“It’s nearly impossible to build courses that are align with branding guidelines in a way that meets marketing standards”.

Problem

“We want learning to feel exciting, not like the same old compliance courses. Our product is cool and modern, and the experience should reflect that energy”.

Nikita , CTO

Benefits with Parta.io

  • 150+ awesome templates and a no-code editor for easy tweaks and creating custom layouts.
  • Effortless iFraming for your media assets and embedding custom HTML code.
  • Branding goes so deep, it’ll wow your marketing team.

Make your

content development scalable

Simplified (re)branding challenge

Problem

Our customer-faced content should be 100% on brand. It’s impossible to achieve this level of accuracy in our LMS or content development platforms”.

Problem

The rebranding process (something that happens every 2-3 years for B2B SaaS players) is manual and must be done on a course-by-course basis”.

Valeria , Lead UX/UI Designer

Parta.io solution

  • Ensure branding consistency by creating a branding theme at the team workspace level.
  • Granular customization of every detail of course elements (such as the color of the play button on the audio player, the positioning of icons on flip cards, or the hover color of tabs).
  • Apply branding to course navigation, such as adjusting sidebar positioning or disabling default navigation buttons.
  • Effortless mass course rebranding: updating branding at the workspace level automatically applies the changes to all courses with the selected branding theme.

Democratized content development, increased speed and improved learner experience

Challenge

“Our CEd team is growing, and with each designer bringing their own style and background, it’s so important to keep the learning experience consistent while still making it feel unique and special for our users”.

Challenge

“It’d be great to have some of our marketing or CS colleagues jump in and co-create with our core CEd team. We’d just need to make sure they’re following the best practices for layouts and content blocks that our CEd designers have put together”.

Andrew , Lead Frontend Developer

Parta.io solution

  • Create custom layouts with our ‘no-code’ editor, save them, and share with the rest of your team.
  • Organize your custom templates into specific collections for faster navigation and streamlined content development.
  • Set up roles and permissions to keep things organized and make it clear who’s responsible for creating & updating templates.

Streamlined course translation & localization

Problem

The translation process is complex and tedious, involving steps like XLIFF export, TMS translation, contextless review, and re-uploading”.

Polina , Product Manager

Parta.io solution

  • AI-powered course translation.
  • In-context review & updates (e.g. via custom access for native-speaking SMEs).
  • Integration with TMS vendors.
  • Linked parent courses and translated versions for easy updates (coming soon).
  • Embedding multiple languages in a single SCORM file (coming soon).

Seamless media assets embedding from DAMs

Problem

Embedding media assets as links from our DAM into courses is a must for us. Without it, updating content across courses is a headache. It’s frustrating that our LMS and authoring tools don’t deliver it”.

Maria , Frontend Developer

Parta.io solution

  • Embedding images, audios & videos as links.
  • Seamless & flexible media iFraming.
  • Built-in DAM functionality on Parta.io 
(coming soon).

Enterprise-friendly AI integration

Opportunity

“We are forced to double-pay for ‘hardwired’ AI in our content development platform, despite having a corporate-wide AI subscription we would prefer to utilize”.

Opportunity

Security concerns also arise as such architecture may lack alignment with broader AI adoption within the organization”.

Andrew , Co-founder

Parta.io solution

  • Integration of existing AI subscriptions via API with no extra costs or infosec reviews required.
  • Switching LLM providers in settings.
  • AI adoption on the entire enterprise level (beyond customer education).

Work ‘under one roof’ together

Figma-style collaboration experiences

Problem

“Most content development platforms are set up as individual, siloed accounts with limited or non-existent collaboration features”.

Problem

“Users often juggle 5-10 different tools for tasks like design, review, translation, project management, and media storage, making collaboration cumbersome”.

Problem

“Most of our teams work agile, but our content and update workflows are stuck in waterfall approach because our tech lacks collaboration capabilities”.

Alexey , Frontend Developer

Benefits with Parta.io

  • Team workspace architecture with robust permission management settings that brings the entire team together while maintaining governance.
  • Build a shared workspace content library and maximize team efforts with seamless copying and rearranging of course sections and content blocks.
  • Collaborate effortlessly with your team in multiplayer mode, enabling real-time editing while seamlessly navigating the history of changes.
  • Extend collaboration beyond your team by creating dedicated workspaces for your largest clients. Customize content and work closely with their teams for a truly collaborative experience.

Explore Parta.io integrations

Connect your tools, Close your tabs

We understand how much needs to be embedded into your courses and how crucial it is to eliminate unnecessary friction and extra steps when developing and updating content. That’s why Parta.io integrates seamlessly with your favourite apps and platforms, streamlining your workflows and enhancing efficiency.

  1. Seamlessly embed your media content from video hosting or digital asset management platforms.
  2. Localize your content seamlessly by integrating with your TMS or CAT tools, taking advantage of translation memory and in-context translation updates.
  3. Publish and update courses directly to your LMS without the hassle of downloading and uploading SCORM files.

Empower customers, ignite growth together with Parta.io

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